Verint 175 Broadhollow Rd #100, Melville, NY 11747, USA
Posted on August 15, 2016 / 205
Listing Type : Business Analytics
Location : New York
Company Email : info@verint.com
Founded : 1994
Website : www.verint.com
Phone Number : +1-631-962-9600
Contact Person : Verint US

Verint Systems Inc. is a global leader in Actionable Intelligence solutions for customer engagement optimisation, security intelligence, and fraud, risk and compliance.

 

Profile: Verint Systems Inc. is a global leader in Actionable Intelligence solutions for customer engagement optimisation, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organisations in over 180 countries use Verint solutions to improve enterprise performance.

Our Actionable Intelligence solutions help organisations address three areas – customer engagement optimisation, security intelligence, and fraud, risk and compliance – by capturing large amounts of information from customer interactions, sentiments and trends across multiple channels, using analytics to glean insights from this information, and leveraging the resulting intelligence to help achieve their customer engagement, enhanced security, and risk mitigation goals.

Verint helps organisations to increase customer loyalty, enhance performance and revenue, and reduce operation costs by enriching customer interactions, optimising their workforce and improving processes.
As the number of communications channels and devices increases, so does the challenge of engaging with consumers effectively at the same times as delivering a consistent, contextual and personalise service.

Verint Workforce Optimisation solutions enable organisations to capture, analyse and act on customer, business and market intelligence.   Whilst Customer Analytics unites customer feedback on expectations, preferences and experiences across communications channels, enabling organisations to drive business strategies and corporate performance.

 

Categories:

  • Analytics
  • Workforce Management and Workforce Optimisation
  • Customer Experience
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