Bankers: Understand and improve your brand through social media sentiments If a bank could figure out that one its clients just got married or had a kid or met with…
Competition is heating among major banks: Using social media customer perceptions to improve financial services Avoiding the influence of online spread of words is no longer possible in present day…
Social Media Analytics: Quantitative and Qualitative Reporting from Stephanie Hatch Leishman Social Media Analytics: Quantitative and Qualitative Reporting. Learn the basics of social media reporting and discover why numbers aren’t…