Principal Analyst – Strategic Business Solutions – NA Cards 329 views4 applications

  • Primary Location: India,Karnataka,Bangalore
  • Education: Master’s Degree
  • Job Function: Decision Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No


Business/Department Objectives:

  • Provide analytic support to the business teams, understand the business context, formulate and execute appropriate analytical approach to address the business situation
  • Develop/own comprehensive end to end solutions to address business problems
  • Drive innovative analytical approaches across the broader team and conceptualize and execute solutions to ambiguous problems
  • Independently manage end to end partner communication
  • Principal Analyst will be a part of one of the business teams the COE partners with, across LoBs and regions

Core Responsibilities

Analytic Project Execution:

  • Understand business priorities and work out data driven solutions
  • Hands-on execution on a variety of projects using conventional analytical techniques, deliver on multiple projects and ability to manage timelines around them
  • Collaborate with colleagues to leverage best practices
  • Ability to handle complex data and generate meaningful business insights
  • End-to-end project management and coach team members
  • Coach and Mentor junior members

Business Knowledge:

  • Develop business context and knowledge
  • Proactively seek out best practices and adopt the same in day to day functioning


  • Independently manage communication with partners
  • Team Work:
  • Effectively contribute and add value to cross functional initiatives
  • Train and coach others in the organization
  • Seek to learn from other areas within the site to improve analytic approaches for the team

Organizational Development:

  • Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities, etc.




  • Highly numerate, as demonstrated by Masters in a numerate subject such as Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability


  • 4-7 years exposure to Financial Services
  • Candidate should have worked in any of the following domain:(Credit Cards, Retail bank, Mortgage, Lending/liability product)

Analytical Skills:

  • Hands-on working with data
  • Proficient in Formulating Analytical methodology, identifying trends and patterns with data
  • Business Impact Analysis
  • Hypothesis testing, Knowledge of Segmentation
  • Basic Knowledge of predictive modeling
  • Simple Optimization

Tools and Platforms:

  • Proficient in MS Excel, Powerpoint
  • Proficient in SAS, SQL, SAS JMP/Knowledge Seeker
  • Familiarity with RDBMS – Teradata/Oracle, etc.
  • Domain Skills:
  • In-depth understanding of  Customer lifecycle Management within the financial services domain (Cards, Retail bank, Mortgage, Lending/liability product):
  • Acquisitions
  • Customer engagement( Pricing, P&L forecasting)
  • Customer servicing and understanding customer touch points
  • Customer retention

Soft Skills:

  • Candidate should be highly self-motivated
  • Should have Excellent Communication and Inter personal skills
  • Ability to Coach and Mentor Juniors
  • Should understand business and drive client value

Ownership and Accountability:

  • Self and team
  • Structured and lateral thinking

Apply here:

Apply for this job
Share this job
Citigroup Inc. or Citi is an American multinational investment banking and financial services corporation headquartered in Manhattan, New York City
Connect with us