CallMiner Strelley Hall, Main St, Strelley, Nottingham NG8 6PE, UK
Posted on August 15, 2016 / 180
Listing Type : Platform and Tools
Location : Nottingham
Founded : 2002
Phone Number : +44 (0) 115 906 1142
Contact Person : Chris Thomas

CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels.

Profile: CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels. Through automatic analysis of 100% of your customer conversations, either in aggregate after contact completion or in real-time while the conversation is still in progress, CallMiner delivers actionable insights to contact center staff, business analysts, and executives resulting in improved sales, operational efficiency, customer experience, and regulatory compliance.

 

Categories:

  • Analytics
  • Call Center Software
  • Customer Experience
  • Cloud Solutions
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